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About Us
Hello and Welcome!
...and I am part of the third generation of this incredible family that keeps Ourivesaria Figueira alive on the stunning island of Madeira. Even though I had a background and interests that would lead to different paths, the passion for my family's history and the values that unite us drove me to embrace the mission of continuing our business. It is a true honor to follow in the footsteps of my beloved grandparents, José Maria Figueira and Natividade Oliveira, and receive the lit torch passed on to me by my father, Rui Figueira.
A Family Business
Our store is like a chest of hidden treasures, with stories that are a little faded. Even though I can't tell you everything, I share with you the secrets I've managed to unearth over the years.
It all started in the 50s, when my grandparents embarked on a daring romance when they fled Funchal to get married, despite the objections of the bride's parents. In the beginning, my grandfather, who was a master of treasures, sold gold and repaired watches, visiting customers door to door. Later, he managed to settle down and opened the doors of Ourivesaria Figueira, in the picturesque village of Ponta do Sol.
Nowadays, you can find us on Rua Príncipe D. Luís, but this is already our third address. To be honest, I lost count of the years that have passed since we moved into this last space. Over the years, our family grew. My grandparents had four children, but in the 80s only my father joined my grandfather, and dove headfirst into the sea of secrets of this trade. In 2014, after suffering an accident that left a mark on our family, I knew that it was my turn to take on leadership of the company.
On the way to the Future
Today, we are a dedicated team of three adventurers.
Rita is our faithful companion, who has walked alongside us for almost three decades, shaping our story with her constant presence, just like a captivating character in a book. Your loyalty is a testament to the warmth and welcome that have always characterized our space. My mother, in turn, is the heroine who contributes whenever she can, in the breaks that life gives her. And I, the guardian of the legacy, have the main mission of taking our business to even higher levels, to meet the expectations of new generations, without ever forgetting the essence of our heritage and tradition.
We want our customers to feel like essential characters in our narrative, like an integral part of our story, just like so many generations before them. Together, we continue to write the enchanting story of Ourivesaria Figueira.
Mission
At Ourivesaria Figueira, our priority is to cultivate a solid and reliable partnership with our customers. We firmly believe that trust is the foundation of any long-lasting and successful relationship and we are committed to nurturing and solidifying that trust by providing our valued clients with a truly exceptional experience.
We recognize that quality is one of the primary criteria when searching for exceptional products. That's why we take great care in selecting each item available in our store. We collaborate exclusively with suppliers and manufacturers who share our commitment to excellence to ensure an unwavering relationship of trust.
We understand that each client is unique. We promise to provide exclusive and dedicated service to each person who chooses us. We are always available to listen to preferences, answer questions and guide you to find what you need. We aim to create a welcoming and friendly environment that puts your satisfaction at the heart of everything we do.
We value ethics and clarity in everything we do. We want you to feel safe and confident when you shop at Ourivesaria Figueira. That's why we provide detailed information about all our products, from origin to materials and the manufacturing process. We are available to answer any questions that may arise throughout the purchase process.
A nossa dedicação a si vai muito além do momento da compra. Estamos comprometidos em fornecer assistência contínua, mesmo após a aquisição do seu produto. Qualquer dúvida que possa surgir, saiba que estaremos aqui para auxiliar pois, a sua satisfação a longo prazo é importante para nós.
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